FCI Communication Manual

Table of Contents

Introduction 1
Definitions 1
Chapter One 1-1
An Overview of the Two-Factor System 1-1
What Is This Chapter About? 1-1
Why Have Two Factors? 1-2
Roles and Responsibilities 1-2
How the Two-Factor System Works 1-4
Advantages 1-5
Disadvantages 1-6
Best Business Practice 1-7